Harrell Remodeling
Palo Alto, CA
94301
(650) 230-2900
info@harrell-remodeling.com
http://www.harrell-remodeling.com
By: rsneighbor
Date: June, 2007
I didn't use Harrell Remodeling but I asked them to do a quote for my bathroom remodel. The woman who came was very condescending and made it clear that anything under $100K was not of interest to them. My impression is that this is a big company with quite a few designers so I would expect that results may vary depending on who you end up working with. I had to take off work to meet with them, only to have her tell me in the first 5 minutes that my job was too small. You'd think they could determine that over the phone in advance. So while I did not use them for a remodel, I was not very impressed with their customer service.
By: Your Neighbor
Date: September, 2008
I STRONGLY advise folks to stay away from Harrell Remodeling unless you want to rapidly be parted from you money
We live in a modest 1,800 square foot house build in 1995. Wanting to upgrade our master bathroom as well as other parts of the house, we contacted Harrell remodeling.
Over the course of a four to six weeks, we were charged approximately $7000 by Harrell for some very basic CAD and design work in order to work towards a preliminary estimate. The estimate we received for our project came to almost $400,000 (The house itself cost about 315,000 to build back in 1995). Keep in mind that we were NOT doing any major structural work i.e. no load bearing walls were being moved, no bedroom or bathrooms being added etc.
Specifically,the work on our master bathroom alone was projected at between $120,000 to $140,000 dollars. Please keep in mind that all we were fundamentally doing was replacing a tub with a shower, updating fixtures, flooring, and removing a sheetrock dividing wall. There was no major plumbing, structural, and/or electrical work involved.
I have struggled repeatedly to come up with how a bathroom remodel, for what is by most standards a small master bathroom, could cost over $120,000 (or over 1,400/sq ft). I just could not find a way to rationalize it even when I priced in some of the more expensive bathroom products.
In addition, the design output we received for our $7000 included a couple of basic drawings and renderings and some printouts and photocopies of fixtures. How that could possibly come to $7000 is mind blowing

