Self storage units in Albany, GA

Cons: Visitors occasionally mention unexpected gate hours noting signs that don’t match operational hours and full mailboxes that hinder communication. There’s also feedback on limited maneuverability for large vehicles due to ongoing construction, and at least one incident of not receiving an essential access code.

Pros: Customers praise the facility for its thorough cleanliness, spacious and climate-controlled units, and the polite and helpful staff. 24-hour access hours are appreciated alongside convenient location for college storage needs.

Cons: Significant dissatisfaction stems from instances of theft and vermin infestation, and some customers note particularly poor customer service experiences, including disputes over billing and a perceived unwillingness to address or rectify problems. The strict gate access hours and problematic auto-pay without proportional refunds are notable issues that have driven clients to seek services elsewhere.

Pros: Customers appreciate the facility's cleanliness, affordability, and climate-controlled units, alongside a friendly staff that seems to go above and beyond in maintaining a secure premises.