Covered RV & camper storage in Apex, NC

Cons: Prevalent issues with access such as incorrect gate codes, unattended offices during posted working hours, and mismanagement of unit allocations contribute to customer frustration. Unforeseen price hikes, insufficient maintenance leading to mold damage on stored items, and problems with billing and communication significantly mar the rental experience. Customers feel misled by unexpected rate changes following seemingly short periods after rental commencement.

Pros: Clients speak highly of the overall facility's cleanliness, accessible location, and professional management; customer service is consistently praised for its helpfulness, notably leading to smooth and enjoyable experiences for many.

Cons: The most significant grievance comes from the behavior of management, conveying a lack of trust with repeated mentions of "back-stabbing" behaviors. Other common storage-related cons, by extrapolation, may include regular price increases and potentially strict access hours or security concerns.

Pros: Customers routinely praise the facility for staff friendliness and helpfulness, particularly noting Grace's exceptional service and personal attention. The facility is commended for its ease of move-in and move-out processes, and cleanliness, with cart availability also seen as a helping factor.

Cons: However, there are significant issues with security, such as non-functional cameras and frequently open gates, as well as inadequate lighting. Users also express frustration over steep rate increases with one customer reporting a 50% hike within a year, and a complaint about advertising space for car storage that turned out to be unsuitable, forcing them into paying for an additional parking space.

Pros: Customers appreciate that the facility offers the use of a moving truck and typically has a professional and personable staff dedicated to providing fast service.