Covered boat storage in Brooklyn Center, MN

Cons: Clients voice concerns about sharp and scheduled rent increases, potential false advertising regarding unit sizes, which might border on dishonest practices, and subpar practices surrounding auctioned units. Issues include unattended premises, refusal to prorate upon early move-out despite promises, difficulty in contacting staff or office personnel, and a serious lack of security leading to theft and property damage.

Pros: The self-storage facility is praised for friendly staff, simple rental procedures, well-maintained indoor units, and some customers have had good experiences with the managers.

Cons: Customers report significant issues with unexpected and drastic price hikes, such as a rise from $175 to $300 per month without warning, which has left some feeling that the facility engages in unfair business practices; these rent increases have led to dissatisfaction and advice to avoid the facility. Complaints about reaching customer service and unresolved issues further detract from the experience.

Pros: The self-storage facility is repeatedly praised for its excellent customer service, clean and organized environment, and for making the rental process easy and secure. The convenience of the location and the professionalism of the staff, particularly the on-site manager Rachael, is consistently highlighted.

Cons: Issues with refunds and customer service after unfortunate events such as theft have left some patrons deeply unsatisfied, specifically mentioning extremely poor treatment and denied refunds violating the agreement terms, casting the facility's management in a negative light. Additionally, concerns have been raised about inadequate security measures, like damaged fencing and unreliable gate locks, alongside higher costs for vehicle storage.

Pros: Customers have consistently highlighted the cleanliness, good lighting, and climate control at the facility, often accompanied by positive remarks about the friendly and helpful staff. They appreciate the stable rent prices and secure location over lengthy rental periods.