Covered RV & camper storage in Cary, IL

Cons: Although individual accounts are generally positive, some common issues with storage rentals, such as periodic price hikes and potential inconvenience of location, could be perceived cons at self storage facilities.

Pros: The facility is applauded for its robust security, efficient customer service, and competitive pricing on outdoor storage for large vehicles, with seamless access as a significant advantage.

Cons: However, grievinces include notable frustration over regular and significant price increases, as well as additional fees that can escalate rapidly if a customer's payment is delayed, leading to potential auctioning of their storage units. Lack of contentment with value for money is a repeated concern with the rent escalation policy.

Pros: Customers frequently praise the facility for its exceptional cleanliness, attentive and prompt customer service, and the staff's professionalism in managing storage needs efficiently.

Cons: Some clients experience severe dissatisfaction, notably with customer service mishaps, such as unexplained full-month billing and non-negotiable fees, and staff miscommunications leading to frustration and wasted time. Occasional comparisons with other facilities suggest that despite competitive pricing, issues regarding service reliability seem particularly impactful.

Pros: Customers praise the facility for its quick and easy process, its clean and spacious storage and parking options, and its helpful, friendly staff. The presence of a pass-coded gate, numerous security cameras, and the bonus of a free-moving truck stand out as significant advantages.

Cons: Customers consistently report challenges with accessing their climate-controlled units due to malfunctioning doors, especially in critical weather conditions. Other concerns include apparent unresponsiveness to refund requests and insufficient security measures, as passcodes frequently fail to operate, compounded by a staff perceived as rude and occasional premature closing hours without adequate communication to clients.

Pros: Crystal Lake Self Storage is lauded for its cleanliness, efficient online reservation and move-in procedures, and considerate customer experience, with many remarking on the facility's professionalism and security.