Climate controlled storage units in Charleston, WV

Cons: Major concerns include substantial reports of break-ins, thefts, and property damage with poor security measures, which stands out as a recurring issue for over a decade and dramatically undermines customer trust. Additionally, unannounced price hikes and difficulty in customer service responsiveness amplify customer dissatisfaction.

Pros: The storage facility is noted for its cleanliness, accommodating staff, and assorted unit sizes including climate-controlled options, ensuring convenience for different storage needs.

Cons: **Grievances include dissatisfaction with the cleanliness of the outer areas,** and while prices are competitive, **they remain a concern among users** accustomed to industry norms.

Pros: Customers appreciate the cleanliness and security of the storage units, as well as the facility's overall maintenance and friendliness of the service.

Cons: Significant issues at the facility include recurring problems with safety due to break-ins and a presence of vagrants, as well as poor infrastructure like problematic roads and lack of proper lighting inside units. Complaints also revolve around inefficient management practices impacting billing process and grievances over challenging weather conditions that impede entry and exit.

Pros: The facility boasts a well-maintained environment, known for its cleanliness and perceived security, with customers appreciating both the competitive prices and helpful customer service.