Indoor boat storage in Charlotte, NC

Cons: However, there are significant security concerns with incidents of theft and broken access gates, and customer experiences reveal a pattern of poor responsiveness and service follow-up, including an absent management staff and unresolved security issues.

Pros: The facility has received praise for exceptional customer service, with staff being highlighted as friendly, helpful, and professional.

Cons: Customers have raised issues regarding frequent and random price increases that can accumulate significantly over time and poor management responsiveness, with particular frustration over units not being secured or available as promised and managers failing to promptly address or resolve complaints. The inability to contact staff in urgent scenarios combines with occasional dysfunctional management to impede the renting experience.

Pros: The facility has garnered positive feedback for its cleanliness, helpful and prompt staff, and it values customer service—some tenants vouching for a particularly pleasant experience thanks to attentive personnel.