Climate controlled storage units in Cheyenne, WY

Cons: Despite strong service, there are significant safety concerns with reports of dysfunctional security gates and poor facility maintenance, like wide-open gates and uneven floors impeding storage of heavy items. Customers experience distressing communication woes particularly during weekends and frustration mounts with increased rental rates and mandatory renters insurance which comprises perceived hidden costs. The unsettling management moves, including dismissals of appreciated staff and the facility's limited office hours and response fail to assure customers of a consistently supportive storage experience.

Pros: The self-storage facility is appreciated for exceptional customer service and secure storage solutions, with numerous praises for friendly and helpful staff going above and beyond to assist customers. The reservation process is smooth, online booking options are available, and there seem to be competitive pricing and professionalism among employees, enhancing customer experience.