Self storage units in Cheyenne, WY

Cons: The facility has been criticized for its lack of security and professional conduct, with complaints of disingenuous communication practices and misconduct regarding financial transactions prevailing enough to stir legal action and reports to the Better Business Bureau.

Pros: Customers appreciate this facility's affordability and hospitable atmosphere, recognizing the staff's professional and friendly attitude, with military-friendly accommodations as a noted benefit.

Cons: Despite strong service, there are significant safety concerns with reports of dysfunctional security gates and poor facility maintenance, like wide-open gates and uneven floors impeding storage of heavy items. Customers experience distressing communication woes particularly during weekends and frustration mounts with increased rental rates and mandatory renters insurance which comprises perceived hidden costs. The unsettling management moves, including dismissals of appreciated staff and the facility's limited office hours and response fail to assure customers of a consistently supportive storage experience.

Pros: The self-storage facility is appreciated for exceptional customer service and secure storage solutions, with numerous praises for friendly and helpful staff going above and beyond to assist customers. The reservation process is smooth, online booking options are available, and there seem to be competitive pricing and professionalism among employees, enhancing customer experience.

Cons: Customers express dissatisfaction with the fact that there's no refund for vacated units paid in advance, highlighting that the units are considerably pricey. Additionally, even though the storage units are spacious and well-kept, some suggest that the concrete floors might introduce dampness issues for items not stored off the ground, indicating the units may not be fully climate-controlled.

Pros: Multiple testimonials confirm that Sunnyside Self Storage is well-maintained, boasting clean and dry units fortified by robust security measures, including cameras and passcodes. The facility offers convenient payment methods and friendly service, earning high recommendations from many clients.

Cons: Despite the generally positive feedback, some customers note the inconveniences such as limited restroom availability, no insurance options, and potential regular price hikes which are common complaints in the self-storage industry.

Pros: Customers appreciate the facility's excellent customer service, reasonable pricing, and reliable security, highlighting the friendly and accommodating staff.