Covered boat storage in Colorado Springs, CO

Cons: There is significant dissatisfaction with abrupt and high rate increases, and customers find it inconvenient when there's no access to restrooms or garbage disposal. Recurring grievances include insufficient notice before rate hikes and uncooperative customer service.

Pros: Customers appreciate the facility for accommodating size upgrades, the convenience of an app for access and payments, and praise the cleanliness with some staff providing excellent assistance.

Cons: Despite the commendations on service, the facility's significant price increases, lack of transparency in communicating these changes, and problems with remote sign-ups without personalised support have been sources of deep customer dissatisfaction.

Pros: The staff, particularly notable for Steve's commendable assistance, offers excellent customer service and presents a friendly atmosphere, contributing to a positive rental experience decorously managed by the personnel.

Cons: Customers have experienced a steep rate increase after a few months of use, which sometimes leads to moving out, and a lack of amenities, including insufficient ice removal leading to accidents and only one cart available. There have also been issues reported with unlit units.

Pros: The facility has received compliments for ease of renting, secure storage, and maintaining cleanliness. The staff, notably Sarah, is praised for exceptional service, helpfulness, and efficient assistance.

Cons: Several customers have vehemently criticized the site for security issues such as multiple units being broken into and alleged theft from the facility staff, with security cameras and gates often nonfunctional. Communication from management appears severely lacking, and there have been extreme rental price hikes. Some also report that maintenance is neglected, resulting in unsafe and unlit areas, contributing to a sense of danger, alongside reports of unauthorized personnel living in units and accumulated trash on-site.

Pros: Some customers appreciate the convenience of the online rental process, reporting satisfactory experiences with clean facilities and competitive pricing.

Cons: Some negative experiences include issues with staff responsiveness to problems, leading customers to redirect concerns to regional managers, and there has been at least one account of theft, although it appears to be an isolated incident with insurance coverage provided.

Pros: Customers praise the facility for its exceptional cleanliness, high-quality security measures, and the professionalism and helpfulness of the staff, which contributed to efficient setup and smooth transactions.