Covered RV & camper storage in Columbia, SC

Cons: Numerous grievances include poor communication regarding policies and charges, security issues due to reported loitering, lack of access during critical times caused by system downtimes, and bad experiences with customer service—a consistent theme in customer feedback is the negative aspect of the staff's attitude, along with misleading marketing about operational hours and conditions inside the units.

Pros: The facility offers a range of services, such as customer assistance and the ability to rent both storage and trucks, which has led to some customers highly recommending it, highlighting useful features such as the convenient storage access times.

Cons: There are significant criticisms relating to misrepresented payment structures, unexpected and non-competitive pricing, a disregard for online reservations, and management denying advertised promotions, which indicates a pattern of trust issues between the facility and its customers. Furthermore, there are reports of impaired gate functionality, additional unwarranted charges, extremely poor customer service that includes rudeness and unexplained account charges, and safety concerns involving improperly attached trailers.

Pros: The storage facility is highlighted for tidy vans, vans consistently ready for use, and occasional commendations for good customer support in certain locations.

Cons: Despite many positive interactions, there are notable instances of broken promises or unfulfilled appointments that can significantly impact customer satisfaction.

Pros: Customers frequently praise the facility for its supreme cleanliness, state-of-the-art security features, and the convenience it offers to college students. The staff is often recognized for their extreme helpfulness and the speed and ease of the rental process is also highlighted.