Garages for rent in Columbia, SC

Cons: Numerous grievances include poor communication regarding policies and charges, security issues due to reported loitering, lack of access during critical times caused by system downtimes, and bad experiences with customer service—a consistent theme in customer feedback is the negative aspect of the staff's attitude, along with misleading marketing about operational hours and conditions inside the units.

Pros: The facility offers a range of services, such as customer assistance and the ability to rent both storage and trucks, which has led to some customers highly recommending it, highlighting useful features such as the convenient storage access times.

Cons: Despite the staff's friendliness, **customers are significantly dissatisfied with climbing prices** and overly strict policies regarding payment delays, including cutting off locks and forcing the purchase of new ones—a practice that comes across as excessively harsh and potentially costly for consumers.

Pros: The facility boasts commendable cleanliness and staff renowned for their amicability and proficiency, particularly in assisting customers with the onboarding process and understanding the app, all of which greatly enhance the customer experience.

Cons: Despite many positive interactions, there are notable instances of broken promises or unfulfilled appointments that can significantly impact customer satisfaction.

Pros: Customers frequently praise the facility for its supreme cleanliness, state-of-the-art security features, and the convenience it offers to college students. The staff is often recognized for their extreme helpfulness and the speed and ease of the rental process is also highlighted.

Cons: Customers have reported instances of unreasonable overlocking of units notwithstanding settled payments, indicating potential mismanagement; moreover, there seem to be difficulties in reaching staff promptly when issues arise.

Pros: The self-storage facility boasts strong customer service, frequently praised for its friendly and helpful staff, and gains compliments for its clean and secure environment as well as its strategic location.