Indoor RV & camper storage in Columbus, GA

Cons: While the facility generally receives positive remarks, instances of **rat infestations** have greatly dissatisfied customers, overshadowing their experience. A lack of sufficient moving equipment like extra carts has also caused inconvenience during move-ins.

Pros: Customers consistently praise the facility for **excellent customer service**, indicating staff are friendly and helpful. The **ease** and **speed** of the rental process, coupled with high **cleanliness standards**, set this self-storage apart.

Cons: Repeated grievances allege that the facility is poorly managed, with frequent overcharging and unavailability of staff; additionally, property damage due to leaky roofs and rodent infestations has led to customer mistreatment and reports of hostility from the staff when issues are raised.

Pros: Customers have reported that the facility typically offers good prices and friendly staff, and it is appreciated for being both securely constructed and conveniently located.

Cons: Many customers express deep concern over security issues, highlighted by multiple instances of theft and cut locks, underlining the lack of surveillance systems and cameras. Additionally, there's dissatisfaction regarding continuous rate increases and frustration with broken access gates and limited operation hours that inconvenience renters.

Pros: The self storage facility has received praise for its cleanliness, well-maintained environment, and swift, professional customer service.

Cons: Despite the positive feedback, concerns about potential rate increases and pest problems dampen the overall experience; additionally, the inconvenience brought by the lack of ramps in climate-controlled areas is noted, suggesting a need for infrastructure improvements to accommodate movability within the facility.

Pros: The facility is praised for its professional, warm, and helpful staff, excellent cleanliness, competitive pricing, and commendable security measures. Customers appreciate the easy rental process and both indoor and outdoor unit options.

Cons: Though individual complaints are not prominent, typical concerns for storage facilities, such as sudden price increases, a lack of restrooms, hidden fees, or security weaknesses should be considered by prospective renters.

Pros: Customers express strong satisfaction with the exemplary customer service, notably citing the friendly assistance received over the phone and in person. The facility is praised for being significantly clean, easily accessible through an online platform, and providing secure storage with around-the-clock protection.

Cons: There is significant frustration around complex gate code systems and repeated billing issues; customers also complain about sudden, unreasonable price increases and poor after-hours customer support, undermining customer trust.

Pros: The self-storage facility frequently receives praise for its excellent customer service, high cleanliness standards, and responsive and helpful staff. The convenient process for renting units is also highlighted positively by customers.