Indoor boat storage in Columbus, OH

Cons: Dissatisfaction stems from experiences of unauthorized access and unit break-ins causing substantial losses, combined with staff responses perceived as inadequate. Moreover, customers are disgruntled by abrupt and significant rental price hikes, and deceptive promotion practices that inflate costs unexpectedly, undermining the facility's trustworthiness.

Pros: The facility has been appreciated for cleanliness, having approachable and quick-to-assist staff, and providing secure storage spaces. Notably, customers are satisfied with the helpfulness offered during the moving process and staff availability when customer service is required.

Cons: However, while staff and facility conditions receive praise, generic concerns such as potential regular price increases and the possible lack of certain amenities or insurance options can be downsides of using storage services. Security may also be a general concern, one that was not specifically mentioned but often critical in customer considerations for storage facilities.

Pros: Customers consistently appreciate the helpful and friendly staff, with particular praise for their efficiency in facilitating moves. The cleanliness and maintenance of the facility is another highlight, along with reviews pointing out the ease of account management.

Cons: There are complaints about poor communication, with customers expressing concern that they may be overcharged without clear justification, possibly indicating hidden fees which tarnish the facility's reputation. There are also instances where the desired unit size was not available, pointing to potential inventory management issues.

Pros: Customers frequently praise the facility for its exceptional customer service, highlighting the supportive and caring staff, and commend its affordability along with an easy and quick rental process.

Cons: Concerns at the facility include sudden rent increases by a notable amount and complaints about pest control issues need to be addressed, seriously undermining the overall satisfaction despite the exceptional service.

Pros: This facility boasts commendable customer service with a staff that's consistently described as friendly, patient, and supportive during challenging times, providing excellent guidance and going beyond what is expected to assist customers.

Cons: Despite the positive interactions with staff, there have been notable concerns regarding the financial aspects of the facility, chiefly the systematic price increases, which occur as often as every six to seven months, causing distress among long-term customers. Additionally, there was an instance of inconvenience reported where the facility was unattended during advertised business hours.

Pros: Customers have consistently praised the facility for its exceptional customer service, with staff frequently being commended for their helpfulness and personalized attention. The cleanliness, organization, and maintenance of the storage units and property were highly appreciated by tenants.

Cons: A significant concern shared among customers is the presence of price discrepancies between quoted online rates and actual fees due to additional costs like locks and keys. Additionally, the facility has a noticeable pattern of rental rate increases on scheduled calendar dates, which may strain long-term storage budgets. Reports of an unstaffed office during open hours, creating inconveniences for those in need of moving supplies, contribute to the less satisfactory aspect of the customer experience.

Pros: Customers frequently praise the self-storage facility for its exceptional cleanliness, secure passcode-protected access, and the customer service provided by staff members. The location appears convenient for many users, offering both indoor and outdoor units with the added convenience of autopay.