Boat storage in Coon Rapids, MN

Cons: Persistent issues have been raised around insufficient climate control, inadequate access hours, concerns about security with missing items and trust in staff, excessive and hidden charges undermining value for money, as well as commonly unsatisfactory experiences exacerbated by insufficient staffing and response.

Pros: Renovations have left the facility looking brand new, ensuring customers appreciate the cleanliness and maintenance; staff interactions highlight the helpfulness and professionalism from certain team members.

Cons: However, there is significant concern with frequent and substantial price hikes and reports of severe under-staffing leading to poor communication, such as unreturned calls and unanswered phones. The facility may also lack sufficient security measures like camera systems, leading to potential safety concerns.

Pros: Based on customers' experiences, the self storage facility is appreciated for its cleanliness, prompt customer service, and overall positive first-time experiences provided by diligent staff.

Cons: However, there is a significant concern with security due to reports of stolen items and catalytic converter theft from stored vehicles, alongside experiences of slow and confused customer service. Price hikes without proper notification or transparency are distressing, and the management's reported disinterest in property damage or customer concerns about billing issues adds to the gravity of the cons. Additional grievances include a mice infestation and subpar insurance options.

Pros: Customers appreciate the facility for its friendly and helpful staff, fair pricing in comparison to competitors, secure keypad gate access, and the convenient and well-lit property for after-hours visits.