Covered RV & camper storage in Dixmoor, IL

Cons: A recurrent customer frustration involves an often-inoperable elevator, making access to upper-floor units difficult, particularly problematic for those with physical disabilities or heavy items. There are also environmental concerns with reports of the facility becoming unclean and infested with roaches, alongside security issues due to permanently open gates and doors. Fee structures appear inconsistent, with unexpected price hikes and difficulty with billing—affects both online and via phone payments. Additionally, the facility tends to be understaffed, leading to poor customer support and neglect of maintenance issues, inducing stress and inconvenience for renters.

Pros: The facility has moments of cleanliness and reasonable rates, with some customers experiencing great service from specific property managers like Luis, who ensures thorough maintenance and proper communication.

Cons: Notable grievances from multiple sources concern frequent and significant rate increases post sign-up, added unexpected fees, unclean grounds and poor management of customer complaints. Particularly distressing conditions emerge from an inoperative elevator, with staff's sluggish responsiveness exacerbating the situation, reflecting deeper issues with facility management and general upkeep.

Pros: The facility is praised for fast and professional services, demonstrating efficiency in serving customers promptly and maintaining clean storage lockers. Additional commends includes a good range of moving supplies and reliable equipment for logistical needs.