Covered RV & camper storage in Fenton, MO

Cons: Some long-term customers experience significant rate increases without justifiable motives, culminating in frustration and decisions to vacate their units. Despite thorough satisfaction with staff interactions, the availability of carts for transportation within the facility is a common annoyance, affecting the optics of Life Storage's efficiency in managing resources.

Pros: Life Storage has conscientious staff who often go beyond expectations to resolve issues, with particular praise for Candace. The facilities are consistently described as clean and in excellent condition, offering climate-controlled units and a variety of storage solutions.

Cons: However, concerns about security are flagged by an incident of a travel trailer getting stolen and staff denying access to surveillance footage. Additional grievances include inconvenient access hours, frequent malfunctioning of gates and doors, and customers feeling harassed by staff. The described unprofessional behavior on losing personal property hints at internal management issues.

Pros: Customers frequently praise the facility for its customer service, mentioning personnel who are kind, helpful, and efficient during the sign-up and close-out procedures. The easy access and convenience seem to be appreciated, with a special note on cleanliness and accommodating staff in difficult situations.