RV & camper storage in Fountain Hill, PA

Cons: **Repeated complaints of units being broken into**, paired with an absence of security cameras form major points of contention. Additionally, there exists dissatisfaction with management's inattentiveness and **a tendency for rental prices to increase abruptly after signing**, against previously advertised rates. Contacting facility representatives has proven to be challenging for customers.

Pros: The facility has gathered compliments for its overall cleanliness, safe environment, and friendly staff along with providing affordable rents to customers.

Cons: Patrons express discontent with the restricted access hours, particularly for those with standard work schedules. The facility experiences infrastructure issues, such as poorly lit units, structural damage, and remnants from previous tenants. Instances of discourteous staff behavior have also been documented, creating an unwelcoming environment.

Pros: The self-storage facility offers satisfactory surveillance, and customers appreciate the helpful management.

Cons: However, the facility has drawn serious customer grievances involving security lapses with unlocked units, resulting in theft and rude responses from the staff. Further damaging their reputation are reports of leaky units that have caused damage to customers' belongings, as well as problematic experiences with the reservation platform and remarks of overpricing for the provided unit sizes.

Pros: The self-storage facility offers easy signup processes, convenient access, and secure storage units, paired with commendable customer service that receives praise for being helpful, knowledgeable, and friendly.

Cons: There are grievances regarding regular rent increases, lack of access on Sundays, and the necessity for customers to provide their own high-quality locks. Some feel the need for continuous on-site staff presence, suggesting room for improved customer support.

Pros: Customers appreciate the self storage facility for its overall cleanliness, secure environment, and friendly service. The staff’s efficiency and helpfulness stand out, providing a smooth rental experience.

Cons: Numerous complaints focus on experiences of rudeness and customer service issues, particularly from a manager whose behavior can be off-putting and discriminatory towards non-Caucasian customers. Some feel disrespected on the phone, report unpleasant interactions, and point out security explanations that come off as suspiciously secretive. The facility also faces criticisms for not being open 24/7 and some minor unit accessibility issues.

Pros: The storage facility is celebrated for its high level of security, including gated entry, clean units, courteous staff, and efficient rental process. Customers appreciate convenience features like autopay, simplicity of access, effective management, and lengthy tenures without drama.