Covered RV & camper storage in Frankfort, IL

Cons: Despite the many positive reviews, some customers have encountered issues such as unavailable promised trucks at the time of move-in, misleading promotional deals that only apply from the first of the month, and additional fees that were not initially quoted, pointing to a lack of transparency in pricing. There is also a concern about the absence of around-the-clock access compared to other facilities.

Pros: Customers frequently praise the self-storage facility for its excellent customer service, cleanliness, and security measures, which include gated access and bright lights at night. The well-maintained climate-controlled units come in various sizes at affordable rates with helpful features like free carts and an on-premises bathroom for added convenience.

Cons: However, there are significant concerns about **repeated price increases that strain affordability**, with at least one customer experiencing a tripling of payment over time. There are also complaints about **communication issues with the call center** leading to displeasure, staff being **condescending**, and the physical conditions such as disrepair, **unsafe electrical issues**, and blocked aisles due to parking crowding.

Pros: Customers often highlight the **cleanliness of the facility**, offering secure storage units, and commend the **high quality of customer service**. Several mention convenient online access and ease of rental process.