Indoor boat storage in Gilroy, CA

Cons: Major detractors include instances of unresponsive management when addressing customers' needs for information or unit changes and unexpected office closures that disrupt moving plans. Costs are a concern for some clients, who cite expensive rates and added fees, such as mandatory renters insurance, as reasons to seek alternatives. Complaints also touch on the lack of lighting inside storage units and early darkness presenting challenges for access.

Pros: Customers frequently laud the facility for its exceptional cleanliness, overall security, and helpful staff who often ensure pleasant interactions. The ease of unit accessibility and speedy rental processes also receive positive mentions.

Cons: Customers have experienced abrupt and significant rental price increases, including a 50% hike, with insufficient warning or explanation, as well as inconvenience due to an inoperative elevator and concerns over the vicinity to illegal activities like drug dealing. The insurance provided does not cover all types of damage or loss, which has resulted in dissatisfaction when incidents have occurred.

Pros: The facility boasts a clean environment, offers friendly and professional staff, and has a manager who is known for excellent customer service that makes visitors feel confident and content.