RV & camper storage in Grandville, MI

Cons: Repeated concerns about security have been raised due to the facility's broken front gate and reports of unauthorized persons on-site; also, customers are upset with significant and abrupt rental price hikes that do not match the market rate. The failure to timely address critical maintenance issues, despite customer reports, puts the facility's reliability into question.

Pros: Customers frequently highlight the storage facility as being clean, organized, and staffed with knowledgeable and helpful personnel. Many appreciated the easy rental process, including hassle-free online reservations and quick turnarounds for unit access.

Cons: Some customers have faced frustrating experiences with unreliable equipment such as a rental trailer with bad tires, inconsistent size options, and moments where important processes were mishandled, leaving renters with delayed services. A notable complaint about unprofessional behavior from the owner when handling U-Haul related services has impacted the facility's reputation.

Pros: The storage facility is commended for its cleanliness, helpful and friendly staff, immediate availability even for last-minute reservations, and outstanding professionalism and customer service.

Cons: There are concerning reports regarding repeat flood damage to units and inadequate responses, alongside issues with access due to ice buildup and poor space management for vehicle storage. Furthermore, customer experiences with discourtesy and condescension from staff have prompted some to avoid returning to the facility.

Pros: The facility has received praise for its exception customer service, helpful staff, and clean units, as well as for offering simple, affordable rental processes including online options and convenience services.