Indoor car storage in Great Mills, MD

Cons: Predominant grievances include significant rent hikes following management change, unfriendly online and telephone payment systems often leading to late fees, and damaged units due to the facility's lack of climate control and persistent moisture problems. Additionally, customers note the lack of maintenance and on-site staff and forced insurance purchases as considerable downsides.

Pros: Customers frequently highlight the exceptional customer service from management, like the helpfulness and security assurances offered, and appreciate the 24-hour access as well as the cleanliness of the facility.

Cons: However, there are concerns about the billing practices, including the absence of prorating rent and unexpected price increases without adequate notice. Additionally, some customers have reported frustration with non-secure facility aspects, pointing out gaps in the fencing.

Pros: Customers frequently praise the facility for its cleanliness, easy-to-navigate website for online check-ins, professional and exceptionally helpful staff, and well-maintained grounds and units.