Self storage units in Greencastle, IN

Cons: Several reports of break-ins and thefts highlight a troubling lack of security and absence of surveillance cameras, raising serious concerns about the safety and integrity of stored belongings. Mistakes in unit reservation management led to units being double-booked or locked upon arrival, and there were also grievances about unapproachable and rude management, notably when addressing security concerns or billing issues. Additionally, clients feel the facility is overpriced without offering discounts or justification for cost—particularly affecting senior citizens.

Pros: Customers appreciate the ease of online rental and some note that the location is close to home and the online customer service approach is kind.