Garages for rent in Groton, CT

Cons: **Customers have expressed significant frustration due to multiple price increases writhin short periods** and **unforeseen additional fees such as surprise insurance costs**. Furthermore, there have been **reports of pests like spiders and mice** in some units and **difficulties in contacting or locating staff on site**, leading to inconvenience.

Pros: The storage facility is praised for its exceptional customer service, reliable security features with cameras and gates, as well as clean and secure units.

Cons: Some customers have experienced unprofessional behavior from management to the extent of involving the police, which overshadows the storage facility's other aspects. Reports of price hikes in just three months into the service, despite promises of stable rates, add to the frustration due to misleading information regarding pricing.

Pros: The self-storage units have been praised for their actual storage capabilities and decent customer service with staff members like Nancy being acknowledged for great service.

Cons: However, the facility has been called out for hidden **deposit requirements**, misleading **lock policies**, and occasional **customer service problems**; additionally, complaints include **pest infestations** and inadequate **climate control in some units**.

Pros: Clients appreciate the storage's **cleanliness** and user-friendly **online services**, while also noting **professional** and **courteous staff**.