Covered boat storage in Horizon City, TX

Cons: Despite positive feedback, standard issues such as potential for price hikes during rental periods and concerns about cleanliness occasionally arise, with one instance of a truck needing additional cleaning before use.

Pros: Customers frequently mention the facility's excellent customer service, secure environment with camera coverage, convenience of location and access, and value for money provided by both indoor and outdoor units.

Cons: On the downside, significant customer service issues have arisen, with numerous clients experiencing denial of service and perceived rudeness. Some were subjected to property damage due to weather incidents, problems with the billing and overcharges, and an erratic refusal to prorate services, resulting in a loss of trust. Customers have also reported inconvenient policies regarding documentation and fuel levels, leading to delays and additional hassles.

Pros: Customers speak highly of the facility's customer service, praising the professionalism, helpfulness, and friendly interactions provided by the staff. Many appreciated the convenience and ease of renting trucks and storage units, along with the cleanliness and maintenance of the property.