Indoor RV & camper storage in Idaho Falls, ID

Cons: Issues with reservation systems and miscommunication lead to customer dissatisfaction and inconvenience, with some reporting faulty equipment, unexpected charges, and access problems. A couple of instances of rudeness by the management contribute significantly to a negative image of the customer service experience.

Pros: Customers appreciate the cleanliness of the facilities and the efficient service provided. Positive interactions with staff members suggest a general intent to assist clients effectually.

Cons: Numerous customers express frustration over inaccuracies in reservations and billing issues; service failures including poor telephone courtesy, unavailability of representatives, and unprofessional encounters accentuate customer dissatisfaction. There's annoyance with misleading information on vehicle rentals and a significant need for improved communication with clients in organising pick-ups and addressing concerns like incorrect auto-pay setups.

Pros: The facility offers clean and easily navigable storage units with staff that are often described as super helpful, and services are appreciated for their utility and assistance, like recovering lost items.

Cons: However, issues with prolonged gate security shortcomings, difficult door functionality, recurrent rat infestations and inattentiveness to maintenance duties are recurring concerns, impacting the reliability of the service.

Pros: Customers appreciate the facility's excellent pricing, cleanliness, and round-the-clock secure access, with specific praise for the option of renting units with electricity.