Covered RV & camper storage in Indian Trail, NC

Cons: Amidst generally positive feedback, there are glaring issues with price increases shortly after initial rental agreements are signed and poor management practices that include sending intimidating letters, resulting in customer discontent and the potential loss of business to other facilities.

Pros: The facility generally receives praise for excellent customer service, knowledgeable and friendly staff, and competitive pricing, creating an overall satisfying rental experience for customers.

Cons: Recurring issues of security and customer support pose significant challenges for clients, with reports of theft, lost locks, inaccessible units, and unidentifiable charges leading to dissatisfaction. Further, the facility is prone to unnoticed price hikes coupled with poor communication, adding further strain to customer relations, and difficulties accessing waste disposal services may also inconvenience some patrons.

Pros: The facility consistently stands out for excellent customer service provided by attentive staff, specifically managers like Jenny, who are credited with making the rental process exceedingly pleasant. Cleanliness and thorough maintenance seem to be a focus here, as is the convenience of a well-functioning app and easy access to climate-controlled storage options.