Climate controlled storage units in Johnstown, PA

Cons: Despite the commendable service, there are multiple complaints of customers experiencing deceptive pricing practices with hidden or unexpected fees, and poor communication, which may include not answering phones and failing to clarify charges. A concerning, isolated incident of negligence leading to property damage has been reported, significantly affecting the facility's reputation.

Pros: This self-storage facility boasts a friendly, efficient staff and offers smooth rental experiences with clean, reliable equipment. Customers also appreciate the convenience and helpfulness the facility provides, alongside a variety of moving supplies and storage solutions.

Cons: Several customers have had issues with security breaches, resulting in lost or damaged items, and there are complaints about pest infestations and misleading information regarding the complimentary use of moving vehicles. Additionally, inconsistent hours of operation have caused some inconvenience.

Pros: The facility has been praised for being clean, offering spacious and secure climate-controlled units, and providing excellent customer service and helpful management.