Indoor boat storage in Kingsport, TN

Cons: Despite the high satisfaction with amenities and staff, customers have reported significant unexpected rate increases which may feel unjustified and could be seen as a sharp disadvantage.

Pros: The facility has garnered praise for its cleanliness, excellent customer service, and flexibility with regards to storage options, which include the ability for clients to store vehicles and boats.

Cons: Clientele has reported significant issues including misleading sales tactics, particularly citing an incident where a customer was given the runaround and upcharged. Furthermore, mismanagement seems evident with complaints of paid storage units being wrongly locked and slow responses to resolve such issues. A severe silverfish infestation causing damage to stored items underscores a troubling neglect for proper maintenance and a lack of customer care from the staff during the follow-up.

Pros: Customers appreciate the facility for its professional staff, clean environment, laid-back atmosphere, and fair prices. The security, including 24-hour surveillance and a secure gate, also receives positive feedback.