Climate controlled storage units in Lafayette, LA

Cons: Customers express significant dissatisfaction with the facility's refusal to refund overpayments, which has caused some financial strain, and this coupled with occasional customer experience isolated negative incidents has stained the facility's reputation.

Pros: The self storage facility is broadly praised for its exceptional staff who are consistently personable and accommodate customer needs, and the overall cleanliness and maintenance standards of the property are seen as impressive by many clients.

Cons: Criticisms include the presence of pests like rats and complaints of rental prices rising in some instances, along with a previous issue of undesirable persons being found on the property, challenging the facility's sense of safety.

Pros: Customers appreciate the facility for its strong security measures, high emphasis on cleanliness, and the friendly and supportive staff. Many also mention affordable prices and ease of starting and cancelling services.

Cons: While the storage units seem satisfactory, **common issues fin the storage industry like periodic price hikes, potential hidden fees, or an inconvenient location** could diminish customer satisfaction. **Security measures**, though not specifically mentioned, are always a critical factor for storage facilities that can generate concern.

Pros: Customers value the facility for its notable emphasis on cleanliness, organized property and its excellent customer service provided by a friendly and patient staff willing to navigate through all customer questions and concerns.

Cons: Multiple complaints have been raised against the facility including instances of overcharging, unauthorized substitutions in vehicle rentals leading to higher costs, and an absence of offered insurance preceding customer property theft. An alarming incident of staff aggression and persistent unprofessional aftermath have also been noted.

Pros: The self storage facility offers quick and friendly service, is recognized for its clean and climate-controlled units, and takes measures to be eco-friendly by promoting reuse through a "free items" section.

Cons: However, there are concerns with upkeep as some small units are reported to be not very well maintained, and general issues like price hikes and added fees that typically trouble storage facility customers may also apply here.

Pros: The self storage facility is celebrated for its excellent customer service from accommodating staff, good deals, and standout security features including around-the-clock surveillance and password protected access. It is well-kept, striking a good balance between quality and affordability.