Indoor car storage in Lake Charles, LA

Cons: The facility has received several complaints about unprofessional behavior, particularly from the owner, including **refusal to issue refunds** for unused time and charges for a full two months' rent after less than 30 days of usage, creating a reputation for **poor customer service** and potential **billing issues**.

Pros: Customers have praised the storage facility for its **competitive pricing** and **friendly atmosphere**, with some recommending it for the value and convenient location.

Cons: However, issues have been reported such as wrongful billing during power outages and disrespectful conduct from a staff member. One particularly serious disadvantage mentioned is trouble with after-hours Uhaul rentals, where a customer experienced incorrect key placements and poor availability of staff for resolution.

Pros: The facility boasts climate-controlled units, excellent security, and reliable automatic payment processing. Customers appreciate the convenient location, as well as the members who provide professional, courteous, and highly helpful service.