Self storage units in Lake Charles, LA

Cons: The self storage has experienced complaints of rate increases, which can significantly impact customers' budgets, and some feel strongly negative about the experience.

Pros: Customers appreciate the facility's advance communication regarding rate changes.

Cons: However, issues have been reported such as wrongful billing during power outages and disrespectful conduct from a staff member. One particularly serious disadvantage mentioned is trouble with after-hours Uhaul rentals, where a customer experienced incorrect key placements and poor availability of staff for resolution.

Pros: The facility boasts climate-controlled units, excellent security, and reliable automatic payment processing. Customers appreciate the convenient location, as well as the members who provide professional, courteous, and highly helpful service.