Outdoor RV & camper storage in Lansing, MI

Cons: Yet, certain experiences mar the facility's reputation, such as the elevator and main door being out of service for extended periods, posing severe access issues without staff assistance or communication, leading customers to feel customer support lacks empathy in addressing these significant inconveniences.

Pros: The facility boasts cleanliness, thorough security with cameras and gates, along with climate-controlled storage options and spacious parking suitable for large RVs and boats. Customers frequently praise the friendly and professional staff who ensure satisfactory service.

Cons: There have been significant concerns about security, with incidents of theft, non-operational cameras, and inadequate response to customer complaints. Issues also include offensive smoke odors infiltrating units and a number of customers experiencing problems that management failed to resolve.

Pros: Customers frequently praise the facility's clean environment, immediate and respectful response to queries, and easily accessible units with mentions of great deals and a secure feeling.

Cons: Notable issues include misleading unit sizes that deliver less space than advertised and concerns over deceptive business practices given the facility's misrepresented location. An inconsistent presence of staff on-site and the unsettling occurrence of a security breach aggravate customer dissatisfaction.

Pros: The self storage facility offers a clean, secure environment with easy online reservation and check-in processes, complemented by a friendly and professional staff.