Covered RV & camper storage in Loveland, CO

Cons: Persistent issues like significant **rate increases**, **rodents**, and complaints about **temperature regulation** in climate-controlled units have been troubling. Some customers report a lack of follow-through on compensation for gate access problems and difficulty in auctioning off items, indicative of **inferior customer service** at higher management levels.

Pros: The storage facility offers clean and spacious units, with some customers expressing satisfaction with competitive rates and strong security measures, including cameras and coded gates.

Cons: Experiences of persistent rent increases are a significant concern among customers, some even facing unexpected and sharp rate hikes. Additionally, reports of unhelpful and rude management have marred the reputation of an otherwise recommended service.

Pros: The facility offers secure, clean, and accessible storage options, often accompanied by commendable customer service. Customers appreciate the technology for easy access and commend the facility for its cleanliness and helpful staff.

Cons: Key concerns revolve around pricing, with customers expressing discontent about sudden rate increases without adequate notice and instances of poor communication regarding financial transactions. Despite the positive feedback on staff friendliness, these issues with transparency and reliability in billing can detract significantly from the overall experience.

Pros: The staff is consistently described as friendly and helpful across different locations, and the facility earns praise for its cleanliness and easy process of renting storage units. Many customers appreciate the convenient location and the promotional deals.

Cons: While many experiences are positive, a recurring drawback seems to be higher rental costs, which may be a sticking point for budget-conscious renters. Minor technical issues like gate code glitches and occasional incomplete information via the national call center have slightly marred an otherwise smooth experience.

Pros: Customers have lauded the facility for its exceptional customer service, pristinely clean units, and remarkable security, including effective rodent prevention. Additional praise was given for easy access, an efficient rental process, and generally competitive pricing.

Cons: Safety is a major issue as some customers reported instances of homeless people residing within the storage units, which raises concerns about security. One experience of unprofessional management response to this report exacerbates the trust issues. Moreover, the facility’s process had hiccups, such as failing to provide essential access codes to customers for entry.

Pros: Customers praise the facility for its exemplary customer service, with some specifically commending helpful staff members who meet and exceed expectations. Alongside this, the facility's cleanliness, reasonable pricing, and convenient, quick processes for moving in and out, with a secure electronic system streamline people's storage needs.