Self storage units in Moss Point, MS

Cons: Despite positive staff interactions, some customers experience significant concerns including a report of unreimbursed expenses for a malfunctioning rental truck, being overcharged for a smaller vehicle, and unresponsiveness to these issues by the facility's management. Additionally, there have been operational issues, like the absence of staff during a scheduled pickup time, which reveal organizational shortcomings. Critics also mention the inconvenience of no elevator for upper-level storage units.

Pros: Customers appreciate the facility's good communication, responsiveness to issues, and friendly service; referencing specific instances where staff were accommodating and professional. Several testimonials highlight cleanliness and reliable availability of equipment without reservations.