Indoor RV & camper storage in Nampa, ID

Cons: Repeat concerns include steep rental price increases, strict no-return policies on rent after moving out, and additional fees for offline transactions. The transition under StorageMart's management has been criticized for quick late fee charges and some access issues on weekends.

Pros: Customers frequently praise the facility's cleanliness, great customer service, providing a secure feeling for their belongings, and ease of getting things set up.

Cons: Criticisms include frustration over limited access times to storage units, a distressing rodent infestation causing damage to personal items, dissatisfaction with the business's child care choices on-site, and instances of abrupt management changes leading to dissatisfaction. Customers face steep late fee charges, which adds to the cost despite initial fair pricing.

Pros: The storage facility has received high praises for its outstanding customer service, cleanliness, and reasonable pricing for units. Customers also value the presence of a secure access gate.

Cons: There is significant customer dissatisfaction due to a perceived unreasonably dog-unfriendly policy and customer service that declines notably over weekends. A particular account of unprofessional management behavior has further tarnished the reputation, potentially deterring clients. Some clients also consider the pricing high relative to the local area.

Pros: Clients appreciate the self storage facility for its easy freeway access, professional service, neat and secure environment equipped with a proactive security camera system, as well as the cleanliness of both units and grounds.

Cons: There are recurring complaints regarding unprofessional and rude service, especially with staff making derogatory comments and showing condescension to customers. Certain locations appear inadequately cleaned with debris left behind, and there's dissatisfaction with improper handling of complaints, including refusal to correct billing issues and ignoring calls. Mistakes in booking and a lack of organization concerning appointments further tarnish the facility's reputation.

Pros: The facility is often praised for helpful and knowledgeable staff, with management offering ease during transactions, and neat customer service tips shared for loading trailers. The quick response in correcting billing errors and the provision of discounts are also noted as positives by patrons.