Climate controlled storage units in North Augusta, SC

Cons: Despite positive staff engagement, customers report issues with the facility, including harboring uncomfortable temperatures and unpleasant odors within the building. Security aspects are also concerning as indicated by incidents involving unauthorized people on the premises. Some customers experienced problems with facility access due to early closures and lack of response from management, and one customer felt uninformed about a change in ownership which caused transparency and trust issues.

Pros: The self storage facility is praised for its cleanliness, friendly and helpful staff, and accessibility features like free flatbed trucks and the availability of useful equipment such as hand trucks. The staff's dedication, especially noted for employee Stephanie, enhances the customer service experience.