Outdoor RV & camper storage in North Haven, CT

Cons: A recurrent and notable grievance among customers appears to be unexpected rate increases after renting storage units, causing dissatisfaction and a search for alternative arrangements. Concerns regarding the lack of modern locking mechanisms on units and reports of unprofessional conduct by the management add to customer frustrations.

Pros: Customers frequently highlight exceptional customer service, easy sign-up processes, and the storages' general maintenance level as positive experiences. Attentive staff that often go the extra mile help counterbalance other aspects of the service.

Cons: Some customers expressed concerns over potential challenges when staff work alone, which could impact service efficiency, though it's not stated as a repeated issue. Additionally, general drawbacks of self-storage facilities, such as price fluctuations and undisclosed fees, may also apply but were not explicitly mentioned by customers.

Pros: Customers highly appreciate the cleanliness of the facility and report outstanding customer service, particularly noting the helpful and attentive staff that make processes easy and ensure a smooth renting experience.