Self storage units in Oshkosh, WI

Cons: A recurring issue reported involves disputes over the seemingly arbitrary retention of customers' security deposits due to cleaning concerns, despite units being left in good condition. Timeliness in communication is also noted as problematic, with the facility staff lacking promptness in returning calls or emails.

Pros: Many customers praise the facility for its cleanliness, rapid renting process, ease of electronic contract signing and accessibility in a decent area. The storage units themselves are appreciated for being new and conveniently designed for easy access.

Cons: Some experience issues with contacting the facility, as calls are often not answered and the voicemail box is full, and customers also report difficulties with the website, stating it's not user-friendly and lacks information.

Pros: Customers frequently mention that the facility is clean and affordable, with a reputation for keeping belongings dry and safe.

Cons: There are multiple incidents of poor customer service, including rudeness and unresponsiveness, as well as complaints about billing issues like erroneous charges and difficulty receiving refunds. Moreover, several individuals report procedural problems, such as improper vehicle allocation and mishandled appointment bookings, suggesting systemic management and training deficiencies.

Pros: Customers appreciate the cleanliness of the facility, the availability of various services and supplies, and the staff who are described as helpful and professional in several instances.