Outdoor RV & camper storage in Palm Bay, FL

Cons: Although customers speak highly of the facility's maintenance and staff, there are complaints about misleading unit sizes that appear smaller in reality and increases in fees, especially for services that were previously included, such as 24/7 access, leading to frustration over the rising cost of what was once an affordable space.

Pros: The storage facility is praised for its cleanliness, efficient check-in process, and the availability of power in units, making it a convenient choice. Exceptional customer service from staff members ties directly into an enjoyable and easy rental experience often echoed by customers.

Cons: There are numerous and significant concerns raised, including frequent and unreasonable rental price hikes, poor facility upkeep like a collapsing ceiling, infestations of rats and insects rendering units unusable, difficulty receiving refunds and unexplained charges, and a baffling lack of on-site assistance combined with an unhelpful remote customer service experience. The aggressive auction policies and outright theft with poor security exacerbate an already troubling image of this storage facility.

Pros: Customers appreciate the facility's cleanliness, and many hold the helpfulness and professionalism of certain staff members in high regard, with the convenience of a user-friendly app and generally affordable unit sizes also commended.

Cons: There are grievances regarding mishandling of personal property with inadequate customer service response, as well as confusion and frustration over billing issues, including wrongful default notices and unexpected rent increases. Additionally, security concerns arise with gate access codes being unreliable.

Pros: Customers appreciate the helpful, pleasant staff and highlight the facility for its cleanliness. The staff's professionalism, fast service, and a secure environment for storage are also commended.