Indoor car storage in Peoria, AZ

Cons: Significantly worrisome, there's been an incident of rat infestations resulting in damage to personal property, which is not covered by insurance, despite paying for it. Additionally, there's a notable shortage of carts available for use by customers, which could affect the ease of moving items into storage units.

Pros: The self-storage facility is frequently praised for its great customer service, the cleanliness of the premises, and the helpful, friendly staff who are both knowledgeable and proficient in their work.

Cons: The predominant concerns focus on the steep and frequent price escalations along with complaints about the location being hard to access due to heavy traffic, which is exacerbated by inconvenient parking that constricts the exit. There are reports of unavailability of restrooms and troubles with the storage facility insurance experiences, revealing operational inconsistencies. Additionally, issues of misinformation regarding gate access policies highlight communication problems that can significantly inconvenience customers.

Pros: Customers have consistently praised the exceptional customer service, the friendly staff who are attentive and responsive, and the clean and easily accessible facilities. Many also value the understanding and flexible approach to payment issues and the heads-up given for potential rate increases.

Cons: There is significant discontent with systematic price increases, sometimes as high as 18%, and continued hikes every six months, making affordability a major concern; furthermore, the presence of rats and mice has been reported, causing damage to stored items and concerns about the facility's sanitation.

Pros: Customers appreciate the convenience of the facility's elevator as well as its accessibility and cleanliness, while also praising particularly helpful and responsive staff and their excellent customer service.