Indoor car storage in Phenix City, AL

Cons: There are significant concerns with repeated and substantial price increases, often cited as unreasonable. Multiple users report their belongings being damaged due to mold without proper insurance coverage, and unfair locking and charging practices when attempting to access the units. Customers also mention security failures like a damaged front gate, and cleanliness issues including the occassional presence of vermin.

Pros: Customers have expressed appreciation for the customer service, both on the phone and digitally, citing convenience in booking and helpful staff. Some also highlight the easy access and secure storage that the facility provides.

Cons: Repeated grievances allege that the facility is poorly managed, with frequent overcharging and unavailability of staff; additionally, property damage due to leaky roofs and rodent infestations has led to customer mistreatment and reports of hostility from the staff when issues are raised.

Pros: Customers have reported that the facility typically offers good prices and friendly staff, and it is appreciated for being both securely constructed and conveniently located.