Covered RV & camper storage in Phoenix, AZ

Cons: There are reports of serious security concerns, including break-ins, theft, and mishandled locks, with staff unable to assist and suggesting costly solutions like hiring a locksmith. Clients also express frustration over communication issues, specifically difficulty obtaining prices and inadequate responses to pressing financial situations, leading to added stress.

Pros: Customers frequently mention the assistance and friendliness of staff, complimenting their customer service and problem-solving capabilities. The storage facility is appreciated for its clean environment and functionalities, such as climate control and working security cameras.

Cons: While customer experiences highlight the efficiency of staff, common issues with storage facilities like potential hidden fees, price increases, inconvenient locations, or inadequate security measures should be considered.

Pros: The facility is appreciated for its user-friendly online paperwork process and welcoming staff who are professional, offer great move-in deals, and are notably considerate towards individuals with special needs.

Cons: However, persistent complaints include access issues, leading to frustration each visit, unresponsive staff, aggressive marketing techniques before actual renting, and excessively costly rates.

Pros: Many customers appreciate the facility's cleanliness, secure and accessible units, good value compared to competitors, and efficient renting procedures that save time.

Cons: The key drawbacks noted by patrons include substantial rent increases, which sparked significant sticker shock, particularly after a short tenure of storage unit usage, hinting at potential financial burdens or gaps in pricing transparency.

Pros: The storage facility impresses customers with exceptionally clean premises and robust security measures, while also being praised for its friendly, professional, and supremely helpful customer service that facilitates a seamless booking and sign-up experience.

Cons: Despite the staff's overall positive reputation, a specific incident of poor customer service has significantly marred the facility's image, creating distress and a sense of harassment for tenants involved. In addition to subpar experiences, there are reports of unresolved maintenance issues with a storage unit's door, confusing access procedures causing problems during move-in, and unexpected rental price hikes causing financial strain for renters.

Pros: The storage facility boasts exceptional cleanliness, helpful office staff who are typically nice and supportive, and has received particular praise for its customer communication and helpful walkthroughs via phone for new renters.

Cons: However, customers have faced significant issues with billing and honoring of advertised specials, and a few reviews mentioned uncorrected charges and ineffective resolution of these matters. Further complaints include unsatisfactory policies, difficulty contacting staff by phone, and subpar access hours, indicating a persistent lack of customer support in some areas.

Pros: The facility consistently receives praise for excellent customer service, with the management and staff frequently described as helpful and friendly. Cleanliness and good management are common highlights, along with reasonable pricing and special discounts or rates for the space renters.

Cons: However, customers have voiced concerns over maintenance issues such as insulation problems within the units, an unsettling presence of roaches, and the inconvenience of office closures during expected service hours. There is also frustration regarding infrequent lock removal services, causing limited access to storage units.

Pros: The self storage has garnered praise for exceptional customer service, competitive rates, and for keeping the facilities clean.