Covered boat storage in Providence, RI

Cons: Some customers have encountered notably frustrating issues including a sizable price hike upon renewal and encounters with at least one staff member perceived as very rude.

Pros: The self-storage facility earns praise for its cleanliness, ease of access and highly professional customer interactions both in person and online, with many customers citing positive experiences during move-ins and outs.

Cons: Despite the positive feedback about service, common challenges such as regular price increases and potential hidden fees can greatly impact the overall customer experience, along with concerns about security at storage facilities which remains a top priority for renters.

Pros: Customers frequently praise the facility for its cleanliness and helpful staff, with particular commendations for making moves easy and providing a safe, well-run environment.

Cons: A repeated concern for users of this self storage facility is escalating rental prices over time, with some reporting rates doubling, which overshadows the general satisfaction with the service provided. Despite great initial experiences, budget-conscious customers might be deterred by these financial increases.

Pros: The facility stands out for offering secure storage spaces with ample assistance for long distance reservations and practices excellent customer service, with special commendations for staff helpfulness. Customers have highlighted convenient online rental applications, cleanliness, and simplicity as positive attributes.

Cons: Several reports indicate issues with belongings being damaged by mold, suggesting that the facility may have difficulty controlling moisture or lacks proper climate control for all units. Customers have experienced financial inconveniences such as unexpected removal fees and frequent fluctuation of monthly payments. Additionally, there's a lack of transparency regarding the conditions of responsibility taken on by the company for personal property, leaving customers feeling that they are paying for inadequate protection.

Pros: Customers frequently praise the facility for its consistently excellent customer service, particularly noting standout assistance from staff members. The ease of the rental process and online bill payment options are highlighted as positive features, along with the overall cleanliness of the facility.

Cons: There are significant grievances regarding unfair additional charges, with patrons upset about extra fees for gas that feel unwarranted. Issues with payment methods not being accepted and inconvenience caused by reservation modifications also mar their reputation.

Pros: This self-storage facility shines with its **cleanliness, temperature control, and well-lit spaces**; customers highlight the **professional, helpful, and friendly service.**

Cons: Notable frustration is directed toward the incessant rent hikes since new ownership took over, overshadowing the otherwise positive feedback about facility maintenance and operations.

Pros: Customers consistently praise the facility for exceptional cleanliness, seamless accessibility, and exceedingly helpful staff, highlighting a particular manager often ready to assist with a smile.

Cons: While the facility garners positive feedback for cleanliness and staff professionalism, common drawbacks of renting storage units, such as potential price hikes, inconvenient location for some, hidden fees, and the possibility of insufficient security measures, are important factors to consider for customers.

Pros: The self storage facility is praised for its cleanliness, secure environment, convenient access, and notably professional staff known for their helpfulness and positive attitude.

Cons: There are critical issues with consistent and erratic climate control leading to damaged goods; additionally, concerns about pests, problematic staff interactions, insufficient access hours, and a staggering problem with mold have been highlighted. Customers also report steep and unexpected rental price hikes.

Pros: The facility has repeatedly been praised for its cleanliness, professional staff like Kim and Rasheed who are attentive, easy-going account management, and offering fair prices.

Cons: Significant issues reported include severe security shortcomings such as a non-functional gate and a lack of surveillance, leading to burglary incidents within the units. Additionally, users express dissatisfaction with unexpected and substantial rent hikes as well as poor maintenance seen in units with water leaks, foul odors, and pest remnants, detracting significantly from the customer experience.

Pros: Customers consistently praise the service, cleanliness of the property, and the effortless rental process including the convenience of setting up payments. The staff, particularly mentioned employees, have received recognition for their assistance and ability to swiftly resolve concerns, creating a pleasant move-in experience.

Cons: Despite the positive interactions with staff, users have reported significant dissatisfaction due to steep and recurrent price increases, which can lead to unaffordable rental fees for the units over time. These financial burdens can overshadow the facility's otherwise favorable features.

Pros: Customers have a high regard for the friendliness and professionalism of the staff, appreciating their helpfulness in selecting units and providing excellent customer service. The facility's cleanliness and the convenience of the location and renting process are frequently praised.