Indoor RV & camper storage in Reno, NV

Cons: Customers express dissatisfaction with the significant price hikes, with some users facing up to a 30% increase within six months, while there's a controversial policy of allowing homeless individuals to use facilities, which raises safety and security questions.

Pros: The facility receives high praise for its cleanliness, outstanding customer service, and easy reservation process, offering a secure and service-oriented storage experience.

Cons: High prices are a repeated point of criticism among customers, along with the inconvenient facility structure, particularly challenging upstairs units and early access cutoff times. Reported incidents of broken into units cast serious doubts on security, which is a significant aspect of self-storage facilities.

Pros: Customers appreciate the facility for its customer service, citing staff as kind, respectful, and helpful. The cleanliness and efficient organization also receive frequent praise for creating a secure and welcoming environment.

Cons: However, a notable concern includes grievances regarding gate hours being drastically cut and poor responsiveness from management to fix the issue, leaving customers feeling unvalued and stranded with inconvenient access times. Additionally, there's frustration about rent not being prorated during unit transfers.

Pros: Customers praise this self storage for its **cleanliness**, agreeable monthly payments, **prompt customer service**, and the staff's consistent willingness to go the extra mile to meet needs.

Cons: There is a common thread of *discontent regarding significant **rent hikes* without notice, giving the impression of a bait-and-switch tactic with introductory rates. Lack with cleanliness, insufficient maintenance resulting in *dirt accumulation*, and reports of *inadequate security* measures, as indicated by complaints related to unaddressed issues of people non-righteously living out of their units, contribute to customer dissatisfaction. Additionally, there are reports of **subpar customer service*–with difficulties in contacting staff, receiving assistance, and management being occasionally labeled as unfriendly or unresponsive.

Pros: Customers appreciate the facility for its digital app convenience, the diligent managers who are deemed very professional and helpful, and the maintenance of a clean property with active monitoring systems.

Cons: Several customers report issues with online account management and complain about the possibility of rapid loss of their belongings if condo sales are adhered strictly to appearing unfair. Others have troubles related to overcrowding in RV parking spaces and express concerns about security breaches and unresponsive customer service in such events, possibly hinting at deeper managerial issues.

Pros: Customers often highlight the friendly and helpful staff, cleanliness of the facility, pastoral security measures including an onsite live-in employee, and favorable pricing particularly for short-term rentals.