Self storage units in Reno, NV

Cons: Several customers experience frustration over steep price rises, misleading promises regarding long-term rates, and past issues with staff rudeness and shifting personnel affecting service quality.

Pros: Customers consistently highlight the facility's cleanliness, excellent customer service provided by helpful and friendly staff, and a secure environment to store their belongings.

Cons: Reports suggest some challenges including early closing hours restricting access, omitted security gate functionality, encounters with the homeless on premises, and an undesirable location subject to safety concerns.

Pros: The storage facility is noted for its cleanliness, well-maintained environment, great customer service, and a special focus on security.

Cons: The most severe issues include breaking and theft due to the nearby homeless camp, unresponsive staff and management during crises, and ineffective security cameras, leading to unresolved theft cases—a situation made even harder given the emotional value of stolen items and the ineffectiveness of insurance. Additionally, there have been concerns over rude staff interactions, particularly regarding time sensitivity and contractual obligations.

Pros: The facility boasts excellent service with friendly staff and clean, conveniently located units managed by professionals. Customers have had positive move-in and move-out experiences with great deals on pricing.