Covered boat storage in Rock Hill, SC

Cons: Despite the positive staff interactions, there have been serious complaints about customer service handling problems and misleading information regarding access hours which caused considerable inconvenience and additional costs, leaving a strong negative impression. Furthermore, a lack of offered compensation for the reported issues magnifies customer dissatisfaction.

Pros: Customers frequently praise the facility for its exceptional cleanliness, spaciousness, and ease-of-use owing to ample availability of carts for transport. The staff often receives compliments for their friendliness, knowledge, and professionalism, enhancing the storage experience.

Cons: Several customers report significant issues such as roof leaks leading to water-damaged belongings and pest infestations, including roaches and vermin, with the facility failing to offer compensation or assistance for damages. A few find the access to some units challenging due to steep hills, and there are complains of unfriendly staff on the U-Haul branch and ineffective facility gates, suggesting safety and maintenance are areas of concern.

Pros: Clients appreciate the clean and secure facilities, reasonable pricing options, and excellent customer service provided during their tenure, with compliments of staff being understanding and helpful despite late payments.