Indoor boat storage in Santa Ana, CA

Cons: Concerns include issues of theft with minimal resolution, insufficient lighting in certain units, and perceived staff harassment or oversight that border on intrusion. Customers feel frustration due to staff being unavailable during supposed working hours leading to inconvenient delays, especially when accessing stored items or paying monthly rent.

Pros: Customers frequently praise the exceptional customer service, the friendly staff, and the clean and secure environment provided by the facility. Great rates and efficient paperwork procedures also highlight the commendable aspects.

Cons: Despite the excellent service, there have been serious security concerns with multiple reports of break-ins and theft from the units, causing distress among renters. Additionally, some customers find the cost of the units to be excessively high compared to the amenities provided.

Pros: Customers appreciate the attentive and friendly service at this storage facility and commend the fact that staff members are helpful and solution-oriented.

Cons: The facility is marred by significant security concerns, with multiple break-ins reported and some customers experiencing a lack of effective response to the theft. Also troubling is the facility's acts of disrespect towards customers, resulting in near-assaults and customers pursuing legal action. The unexpected changes in gate hours and repeated rent increases without prior notification further contribute to customer dissatisfaction.

Pros: The facility has received praise for professional staff and cleanliness, with convenient discounts when reserving online and friendly guidance for first-time renters. Customers appreciate accommodating service that made their rental experience straightforward and enjoyable.