Covered boat storage in Senoia, GA

Cons: Even though the facility advertises climate control, multiple complaints center around mold and mildew **damaging belongings**, indicating **serious maintenance issues**. Other customers have experienced **poor customer service** from some staff members, and another reported **long wait times due to understaffing**, affecting their entry to the facility.

Pros: Many customers rave about the **ease** of the **online booking process, friendly staff**, and the **cleanliness** of the units. The **payment method** is often described as convenient, and the pricing competitive.

Cons: More profound issuess have arisen concerning water leakage and resultant mold in units, severe pest infestations including rodents and roaches, and miscommunications among staff leading to ongoing billing issues despite customers vacating the units. Additionally, clients are distressed by sharp rental cost increases and the imposition of hidden fees, as evidenced by reviews where users faced unexpected price hikes that rendered storage unaffordable.

Pros: Customers appreciate the cleanliness and maintenance of the storage facility, they often find the staff to be professional and helpful, and they benefit from the ease and assistants experienced during the sign-up and rental agreement process.

Cons: Despite the positive service experience, customers express concern over periodic price increases and suggest that the facility's pricing policy could become a burden over time.

Pros: Customers consistently praise the exceptional customer service, highlighting the helpfulness and friendliness of the management team. They also appreciate the cleanliness and safety of the facility, mentioning that the storage units are ready and well-maintained.