Covered RV & camper storage in Shreveport, LA

Cons: However, multiple instances of unsatisfactory experiences should be highlighted: customers experience frustrating inconsistencies in quotes and pricing, unresponsive staff when it comes to answering calls and resolving disputes, unmet delivery promises, and even instances of perceived unprofessional behavior by management. Some complaints include being charged for unexplained extra fees and perceived deceptive billing practices like differing online and in-person rates.

Pros: The self storage facility is often praised for exceptional customer service, speed and friendliness of employees, as well as cleanliness of the property. Some customers noted the ease of rental processes and the staff's ability to handle difficult situations professionally.

Cons: Clients report recurring issues like unauthorized price hikes, incidents of theft with management evading liability, lack of pest control resulting in damage to possessions, and wrongful charges due to alleged administrative errors. These concerns appear more widespread and significantly affect the customer experience.

Pros: Customers appreciate the helpful and friendly staff, the convenience of the location, and some find the prices reasonable.

Cons: Some patrons experienced significant issues such as mischarging, billing for vacated units, and poor site accessibility, including troublesome roads and problematic gate access affecting overall satisfaction diversely. Additionally, the site's policy does not secure fixed pricing, potentially leading to unexpected rate increases.

Pros: Customers report outstanding customer service and appreciate the location's clean units and convenience of service, with some noting utilities that fit their space needs and budgets effectively.

Cons: There are notable issues with the reservation system, such as glitches with the app and unavailable equipment despite advance bookings, as well as accounts of overcharging for mileage. Furthermore, customer complaints include experiences of poor service and unprofessional conduct among staff, possibly undermining the overall satisfaction with the facility.

Pros: Customers frequently praised the facility for its excellent customer service, clean and secure storage units, and diverse rental options suited for different needs.

Cons: Patrons have experienced major security lapses with incidents like theft due to an always open gate, while others faced inconveniences such as being inadvertently locked in the facility after hours and encumbering significant issues with pests; compounded by disheartening rent increases and unaccommodating management amidst distressing circumstances.

Pros: The facility is appreciated for its excellent customer service, notably efficient online reservation system, and ease of payments, coupled with tidy premises and approachable management.